🔒 Privacy Policy
Last Updated: 31 August 2025
1. Who This Policy Applies To
This policy applies to all users of Workkerz.com — customers, workers, and visitors who interact with our website or mobile app.
2. Information We Collect
Personal Info
- Full Name
- Phone Number
- Email Address
- Service Address
Booking Info
- Work type & details
- Preferred worker category
- Work history & reviews
Payment Info
- Transaction ID
- Refund & billing details
Technical Data
- IP address & device info
- App version & usage logs
- Crash reports
3. How We Use Your Information
- To enable bookings, cancellations, and tracking
- To assign workers based on location & preferences
- To process payments and refunds
- To improve services and app performance
- To prevent fraud and ensure safety
4. Sharing Your Information
| Shared With | Purpose |
|---|---|
| Workers | To complete the work at your location |
| Payment Partners | To process secure transactions |
| Support Staff | To resolve service issues |
| Legal Authorities | When required by law |
5. Data Security
⚠️ We never ask for OTPs, passwords, or banking PINs. Do not share them with anyone claiming to be from Workkerz.com.
6. Your Rights
- Access and update your data
- Request account deletion
- Opt-out of marketing emails
- Request data portability
7. Contact Us
📧 Email: workkerz.com@gmail.com
📞 Phone: 0755-4522451
🏢 Address: Bhopal, India
🌐 Website: www.workkerz.com